Join code has expired
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AI - Diggle Buddy
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FAQ & Troubleshooting
Table of Contents
Default code duration
Join codes are time-sensitive and expire after a certain period.
Personal Workspace: The default duration for a join code is two days after one or more persons have joined your Diggle. If no one joins, it does not expire.
Company Workspace: The default duration is 14 days after a session has been created, regardless of whether participants have joined.
You can reactive the session codes for any Diggle.
Reactivate code in personal workspace
Click the Results button in My Diggles.
Select the More menu for the ended session
Select Resume session.
Now people can rejoin, using the QR code during a live presentation. If you are sending out an invite, go to Share and click the Participation link.
Reactivate code in company workspace
Open the Results button for the Diggle you want to reactivate.
Select the ended session you want to reactive using the More menu on the right.
Select Resume Session.
Now people can rejoin, using the QR code during a live presentation. If you are sending out an invite, go to Share and click the Participation link.
See more info on Session codes here.